Happy so far with this purchase.. so far few errors with the strips, and this have been user error😊
The app on iOS is very simple. I would appreciate a better app, where it is possible to delete strange values and have some nice statistics. And the possibility to Export data.
Ann other point is that there is an US meter model and an EU meter model .I live in Europe and have the US model. No problem but I can’t register it in Europe.
I have to say that customer service was really good! The response could have been quicker but I learned this is a small family owned business trying to get orders out in the midst of this pandemic (especially in California). When I got the response though (I did chase them a little), Gail from customer service took initiative to remove the Bluetooth adapter I accidentally bought extra (the meter had one included) and also refunded my shipping cost from Priority to USPS. And then the order arrived to Canada in 7 days flat still. Thanks Gail! In regards to the Meter, I'm afraid I am slightly addicted. I know this is suppose to last me 6 months but I've been testing three times a day! I think I will have to order more strips soon :) - Happy Customer
Got the delivery very soon after ordering despite corona virus situation in the US, I guess this is because this is a medical device so I guess other orders outside the US (I am in the middle east) should be prompt as well!
6 Month Keto Success Kit